Business Professionalism

This qualification is intended to enhance the provision of service within the field of administration within all business and non-commercial sectors. The qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of education through building day-to-day administration skills and general operational competencies.

The underlying foundation of any business is encapsulated in the strength of its administrative functions. This is a perfect fit for any delegate working in a highly administrative environment serving other support functions in the business. It can be customised to focus on areas of specialisation such as sales, finance, human resources, operational and client servicing.

This course is designed for persons who develop learning programs to meet defined learning needs according to a given design specification. It is for people who aim to produce standards for use within outcomes- based education and training system.

Home Overview The purpose of this course is the professionalisation of email communication through etiquette, confidentiality, ethical communication, acknowledgment, utilisation of the rules and tools and communicating in a professional manner. Additional Information SAQA Unit Standards 114984 Manage electronic mail

Home Overview Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations. This course will analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.

Most people find it difficult to stand in front of people to conduct presentations. Attend this course and be more professional and confident in making the unexpected happen! Don’t make a speech – put on a show! This course is designed to enable persons to present and participate effectively in oral communication in various contexts.

Budgets, forecasting, and payment cycles have an impact on your business unit. If you are a line manager or supervisor, take charge of your financials.  Upskill yourself or your team with our Introduction to Finance skills program.