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67465 National Certificate: Business Administration Services Level 3


Registered as a Learnership.

The underlying foundation of any business is encapsulated in the strength of its administrative functions. This is a perfect fit for any delegate working in a highly administrative environment serving other support functions in the business. It can be customised to focus on areas of specialisation such as sales, finance, human resources, operational and client servicing.


Module 1: Teams in the Workplace.

Module 2: Business Communication.

Module 3: The Office.

Module 4: Business Environment.

Module 5: Customer Service.

Module 6: Business Meetings.

Module 7: Research & Statistics.

Module 8: Information Technology.

Module 9: Accounting Principles.

Who should do this course?
Any person who is working in an administrative environment.

Assessment required for competency.

  • Operate in a team.
  • Use communication skills to handle and resolve conflict in the workplace.
  • Monitor and control the maintenance of office equipment.
  • Demonstrate an understanding of a selected business environment.
  • Legal outline of the environment.
  • Attend to customer queries face to face and on the phone.
  • Monitor and control the receiving and satisfaction of visitors.
  • Plan and conduct basic research in an office environment.
  • Perform basic business calculations.
  • Interpret basic financial statements.

Additional Info:
NQF Level: 3
Credits: 120

12 Months Contact Class or Online
3 Months Simulation

Learning Methodologies:
MethodDurationPrice *
CC12 months29,750.00
VS12 months29,750.00
OD12 months16,750.00
OS12 months21,750.00

*All prices are excluding VAT.

for group pricing

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