Who should do this course?
Anyone who wants to enhance their knowledge of Microsoft Outlook by learning how to create and send e-mails together with message management.

Pre-requisites
We assume basic computer skills like working with a mouse and typing on a keyboard are in place. It would be beneficial if you have some knowledge of the Introduction to Computers course in place.

• Introduction to Microsoft Outlook.
• Using the Mail element.
• Create and send messages.
• Receive and manage messages with reply, reply to all and forward.
• Deleting messages.
• Create folders to organise messages.
• Marking and flagging messages.
• Create and use a signature.
• Using the Calendar element to create appointments.
• Responding to appointments.
• Deleting appointments.
• Using the Contacts element.
• Create and edit contacts.
• Share and delete contacts.
• Create a contact group.