Simulation a key differentiator in airfreight sector training

The complex airfreight sector demands far more than theoretical knowledge, says Juliette Fourie, founder and CEO of Metro Minds. And in the face of current challenges, now is the time to invest in training.

“We can all teach theory, but practical training is still a challenge,” she says. “A controller or coordinator is generally only exposed to paperwork and information – not necessarily the cargo and aircraft movement. They do not have context of how cargo is packed, packaged, handled, loaded, moved and delivered across the world, 30 000 feet above the ground. ”Which is why Metro Minds has developed its blended learning approach in technical and specialised fields like airfreight. The simulated environment exposes them to how cargo moves as well as areas of risk. It is addressing a holistic view to ensure every key activity is covered – not just a portion of the movement. Using the blended approach, we are able to develop more activities and practical case studies to understand the foundation of airfreight better.”

Airfreight essentials form part of two National Qualifications in freight forwarding and customs compliance – online as well as blended. “With the focused approach, one is able to simulate more activities, in less time, with more retention and application.” She says the dramatic shift that has taken place to more modernised, simulated and virtual learning platforms is set to continue in the future. “Accelerated learning through simulation, gamification and practical learning is the way of the future. At Metro Minds we continue to come up with innovative ideas and solutions in this area,” she says, indicating that learning and education not only play a fundamental role in successful workplaces in general but are essential in the logistics sector where one is only ever deemed as good as one’s last shipment.


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