59201 National Certificate: Sales & Customer Management


This qualification is developed to assist first line managers and supervisors in the generic field of managing a unit with specialization to the sales and customer environment. The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective leaders and managers.

Entry Level Requirements:
  • Communication at NQF Level 4
  • Mathematical Literacy at NQF Level 4
Who should do this course?
Any person who is involved with the management of teams who are sales and customer focused.

Assessment required for competency.
  • Essence of Leadership
  • Building highly effective Teams
  • Change and Innovation
  • Performance Management
  • Finance Management
  • Art of Sales
  • Sales Value Chain
  • Creating new strategies
  • Presenting Solutions to clients

Additional Info:
NQF Level:5
Credits: 162

12 Months

Learning Methodologies:
MethodDurationPrice *
CC12 months42,500.00
VS12 months42,500.00
OD12 months35,500.00
OS12 months32,500.00

*All prices are excluding VAT.

Contact training@dev.metrominds.co.za
for group pricing