59201 National Certificate: Sales & Customer Management
Overview
This qualification is developed to assist first line managers and supervisors in the generic field of managing a unit with specialization to the sales and customer environment. The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective leaders and managers.
Additional Information
Entry Level Requirements:
Any person who is involved with the management of teams who are sales and customer focused.
Assessment required for competency.
- Communication at NQF Level 4
- Mathematical Literacy at NQF Level 4
Any person who is involved with the management of teams who are sales and customer focused.
Assessment required for competency.
Modules
- Essence of Leadership
- Building highly effective Teams
- Change and Innovation
- Performance Management
- Finance Management
- Art of Sales
- Sales Value Chain
- Creating new strategies
- Presenting Solutions to clients
Additional Info:
NQF Level:5
Credits: 162
Duration:
12 Months
Learning Methodologies:
| Method | Duration | Price * |
| CC | 12 months | 42,500.00 |
| VS | 12 months | 42,500.00 |
| OD | 12 months | 35,500.00 |
| OS | 12 months | 32,500.00 |
*All prices are excluding VAT.
Contact training@dev.metrominds.co.za
for group pricing