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Business Professionalism – Back to Basics (BP)


This program focuses on etiquette and compliance issues relating to electronic and telephonic communication, the office and general business relations in order for your employees to portray a professional face for your company.

SAQA Unit Standards

119465 Write/present/sign texts for a range of communicative contexts.

Who should do this course?
Any person wanting to improve their general business professionalism.

Assessment required for competency.

  • Apply self-awareness in order to be more efficient in the workplace.
  • Applying assertiveness techniques.
  • Understanding and applying business etiquette.
  • Understanding and applying office etiquette.
  • Understanding and applying social etiquette.
  • Understanding and applying telephone etiquette.
  • Understanding and applying email etiquette.

Additional Info:
NQF Level: 3
Credits: 5

1 Day Contact Class or Own Speed Online and Virtual

Learning Methodologies:
MethodDurationPrice *
CC1 day3,350.00
VS1 day3,350.00
OD1 day2,350.00

*All prices are excluding VAT.

for group pricing

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