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OISTER ® Successful Selling (OIS)

This course focuses on how you will know when a customer is ready to conduct business, how to approach the customer for information and discuss solutions with the customer when understanding the need of the customer. It covers the full sales cycle from prospecting to closing and servicing the customers. A different approach in identifying the correct people for the sales job. We look at an extreme makeover of the before and after of every sales person. Going from mediocre to magnificent by using the right ‘make-up’!

SAQA Unit Standards
10045  Identify product features, advantages, and benefits to the customer. Level 5 Credits 10.

10047  Close a deal with a customer. Level 5 Credits 5.

10066  Establish customer needs and relationships. Level 5 Credits 10.

The Ideal Candidate

Any person who is responsible for the sales function in a department.
Client interfacing staff will also benefit from this as it covers the entire sales & servicing cycle.

Who You’ll learn From

An industry and subject matter expert who’ll guide you through your course content, and answer any subject matter questions you might have

Assessment required for competency

  • The skills and qualities of a professional salesperson.
  • Common challenges in the sales environment.
  • Understanding the need of the customer.
  • Prospecting.
  • Making the appointment.
  • Closing Techniques.
  • Implementing the customer account.
  • Handling Objections.
  • Servicing the customer account.
  • OISTER principle.

Additional Info:
NQF Level: 5
Credits: 25

Learning Methodologies:
MethodCodeDur.Price *
BlendedOIS3 Day7,650.00

*All prices are excluding VAT.

for group pricing

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